Men's Hydrophobic Down Jacket

I’ve had a number of Jöttnar products all are superior to many of the big brands out there, high quality, great design and performance is incredible. Fjorm is one outstanding jacket.

I am 5'9" and approximately 190 pounds. I don't climb cold mountains, but I do visit cold climates, I'm often outside during winter, and wanted a winter coat that would keep me warm during a winter vacation to Alaska, Scandinavia, or wherever else I may roam. This looks like it will function wonderfully! It's 3/20, and I can't speak to how warm it keeps me (although, all signs indicate it will function wonderfully), but I can speak to the ordering process, customer service, returns, and sizes:

I live in the United States and so experienced the wait for international shipping. Twice! :) I ordered a Large, which is often my size with other clothing items, and it felt like a long wait for delivery. In fact, at some point, I thought the item may have been lost in transit. Communication from the shipping agent was a bit spotty, and it took a few weeks for delivery.

When the item finally arrived, the Large was enormous. I don't know that I've ever had a Large sized coat fit as big as this one. It was far too large for me. So I exchanged it for a Medium, and the exchange process went perfectly. Unfortunately, I had to pay the international shipping for the return, but that was worth it to me vs. keeping a coat that would have never been used.

The Medium size that I'd requested was processed far more quickly than the original purchase, and the communication that I received from the shipping agent was great the second time around. The coat arrived in quick order, and the Medium fit me perfectly. It's exactly what I was hoping it would be, and I'm thrilled with the fit and finish of the coat. The quality of the build is abundantly clear, it fits great, and looks like it will serve perfectly for how I plan to use it.

Just one more comment on size: After the Large proved to be far too large, and I returned it, I ordered a Fenrir in Medium. I figured that if the Large Fenrir fit like the Large Fjorm, then it too would be too large and a Medium would be a safe purchase. It wasn't. The Fenrir in Medium is a bit too tight and uncomfortable for me, but it fits my son perfectly and so I gave it to him. So...looks like a Fenrir in Large size may fit me, however, the Fjorm in Medium is definitely the right size for me, as well. Makes it a bit hard to know what to order, but hopefully this experience helps others.

awesome great amazing

I just got the jacket. I am 6ft tall 198pds. It's nice but wish it was a bit longer to cover the crotch area. People are saying it looks short even though the pic of the companies model shows it as a correct fit. Still testing to see how warm it is.

This is a great jacket, quality feels good.
Very snug without feeling overly warm.
My BUT comes from the carrier this company
used poor communication, delayed without further explanation
and package arrived ripped. I did try to highlight to Jottnar but
they ignored me and just confirmed they knew I had recieved now.
Little frustrating, maybe a brush up on customer services would be good.